Experience with a Variety of Projects
Texcel Research Group has extensive experience conducting research projects for leading companies on a variety of topics, including:
- New product development issues such as optimal feature/function trade-offs, pricing, and time-to-market
- Design of customer-service strategies and service-delivery programs
- Customer satisfaction and customer retention
- Product naming for new or redesigned products
- Ad copy and tagline testing
- Optimal sales-channel strategies for new markets
- Market development
- Corporate image and development of related communication strategies for international and local markets
- Product positioning and placement for new or redesigned products
- Advertising effectiveness and development of promotional strategy
- Development of hypotheses prior to quantitative studies
- Clarification of research issues and language specifics prior to developing quantitative research instruments
- Clarification of surprising, contradictory, or controversial findings from completed quantitative studies
We comply with the ICC/ESOMAR International Code of Marketing and Social Research Practice